Privacy Policy

Effective Date: April 2026

At Bloomsbyzeba, based in Mumbai, we handcraft beautiful moments for your special occasions, from birthdays and anniversaries to self-gifting and home decor. Just as we care about the perfection of every handmade flower we create, we are deeply committed to protecting the privacy and personal information of our wonderful community of customers and friends.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our handcrafted products.

Information We Collect

To fulfill your handcrafted orders and provide a seamless shopping experience, we need to collect a few details from you.

  • Personal Identity Information: Your name, shipping address, billing address, email address, and phone number. We use this to make sure your beautiful gifts find their way to your doorstep.
  • Payment Information: When you make a purchase, your payment details (like credit/debit card numbers or UPI IDs) are processed securely through our trusted third-party payment gateways. Bloomsbyzeba does not store your financial details on our servers.
  • Order Details: A history of the products you purchase, which helps us understand your style preferences and better serve you in the future.
  • Device and Website Usage: Basic technical data collected automatically, such as your IP address, browser type, and pages visited on our site, to help us optimize your online browsing experience.
How We Use Your Information

We treat your data with the same respect we give to our art. We use your information to:

  • Process, hand-pack, and deliver your orders safely across Mumbai and beyond.
  • Send you order updates, tracking information, and delivery confirmations.
  • Respond to your questions, custom order requests, or feedback.
  • Share occasional updates about new seasonal collections, special discounts, or a behind-the-scenes look at how we make our flowers (only if you choose to opt into our mailing list!).
Sharing Your Information (Only the Essentials)

We will never sell, rent, or trade your personal information to third parties for marketing purposes. We only share your data with trusted partners who are essential to running our small business:

  • Delivery Partners: Reliable courier services in Mumbai and India who handle the physical transit of your delicate, handcrafted items.
  • Payment Processors: Secure, encrypted payment gateways that handle transaction authentication.
  • Legal Compliance: If required by Indian law, we may disclose information to protect our rights or comply with legal procedures.
Keeping Your Data Secure

We implement standard security measures to protect your personal information from unauthorized access, loss, or alteration. Because no system is completely flawless, we encourage you to use a strong password if you create an account on our website.

Cookies and Tracking

Our website uses “cookies” to improve your shopping experience (for example, keeping items in your shopping cart while you browse). You can choose to disable cookies through your browser settings, though it might prevent some features of the website from working perfectly.

Your Rights and Choices

You are always in control of your data. At any time, you can:

  • Request to see what personal data we hold about you.
  • Ask us to update, correct, or change any incorrect information.
  • Request that we completely delete your personal information from our system.
  • Opt-out of receiving promotional emails by clicking the “Unsubscribe” link at the bottom of any email we send.
Let’s Stay Connected (Contact Us)

If you have any questions about this Privacy Policy, want to update your details, or simply want to chat about a custom decor idea you have in mind, we are always here for you. We love hearing from our community!